Communications Services Reports

EMEA Emergency Services eBook Network Technologies Transforming Public Safety
sponsored by Cradlepoint
EBOOK: Emergency services depend on digital and connected technologies to help quickly provide life-saving assistance, deal with emergencies, and bring order to chaotic situations. In this e-book, learn how Cradlepoint helped 5 different emergency service departments stay connected.
Posted: 08 Feb 2021 | Published: 23 Apr 2020

Cradlepoint

CW ANZ: Australian firms connect people in new ways
sponsored by TechTarget ComputerWeekly.com
EZINE: Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.
Posted: 08 Feb 2021 | Published: 11 May 2018

TechTarget ComputerWeekly.com

It's Time to Take Cloud UC Seriously
sponsored by Carousel Industries
EGUIDE: This expert e-guide discusses the adoption trends for cloud-based UC services and reveals the results of a survey aimed at discovering the opinion of IT professionals towards cloud UC.
Posted: 11 Feb 2016 | Published: 09 Feb 2016

Carousel Industries

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

Robert Walters - Global IP VPN
sponsored by Telstra Global
CASE STUDY: This exclusive case study discusses how a global recruitment firm was able to use a VPN solution to provide branch offices and mobile workers with reliable and high-performing network resources, allowing them to stay connected, productive, and efficient.
Posted: 20 Jun 2014 | Published: 20 Jun 2014

Telstra Global

Communicate, Communicate, Communicate
sponsored by Global Knowledge
WHITE PAPER: This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform.
Posted: 25 Oct 2013 | Published: 25 Oct 2013

Global Knowledge

Three Steps to Managing Skype for Business Call Quality
sponsored by Nectar Corp
EGUIDE: IT leaders implementing and operating Skype for Business are often concerned about how they can provide excellent call quality and voice performance. So, what can you do to ensure the best experience as you transition to Skype for Business? In this expert e-guide, learn the three key steps for call quality success with Skype for Business.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp

What’s New in IP Office 9.0
sponsored by Avaya
WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
Posted: 11 Nov 2013 | Published: 11 Nov 2013

Avaya

Food Standard's Agency (FSA) Introduce better ways of working with Antenna
sponsored by FourNet
CASE STUDY: FSA was coming out of a contract with their communications provider. They had an increasing need to accommodate remote users and wanted to consider Cloud Services, Networks and Data Centers, user devices and the replacement of their existing video conferencing. Download this case study to see why they decided to implement ANTENNA.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

FourNet

Hosted UC and UCaaS Offer Five Major Advantages Over On-Premise UC
sponsored by Carousel Industries
EGUIDE: This guide discusses the 5 critical advantages of UCaaS over premise-based alternatives. Inside, learn how these new technologies offer enterprises lower costs, centralized management and more.
Posted: 17 Feb 2016 | Published: 12 Feb 2016

Carousel Industries