EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
EGUIDE:
Information security practices of government organizations is at an all time high as attackers begin to focus on critical infrastructures and resources. This expert e-guide, presented by SearchSecurity.com, explores where government organizations need to direct their efforts in order to understand and properly mitigate critical threats.
CASE STUDY:
In this white paper, learn how the U.S. Army can protect their $68 billion-worth of annual data with a set of security solutions that easily integrate with their Standard Army Management Information System (STAMIS).
WHITE PAPER:
SAP analytics solutions can help today's government agencies overcome the many challenges associated with tax discovery. Read on to learn how SAP's public sector software solutions can benefit government agencies by improving performance, reducing costs and streamlining service delivery.
WHITE PAPER:
There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more.
INFORMATION CENTER:
The IBM Analytics Solution Center in the Washington, DC area focuses on solving the business and mission problems of public sector agencies, and the U.S. Federal government through the use of analytics. Visit this center online and see how you too can gain access to useful information, industry experts, and technology to reach your mission goals.
CASE STUDY:
Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment.
WEBCAST:
Learn how USB devices are used to transfer data, the federal government’s ban on USB devices and its impact, and how to effectively manage USB devices to secure data and networks without impacting productivity.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
WHITE PAPER:
This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy.
