EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
WHITE PAPER:
There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more.
VIDEO:
Organizations in the oil and gas industry tend to rely on a lot of specialist business applications, but a lack of integration can cause headaches for IT. This five-minute webcast explains how the right enterprise resource planning (ERP) approach can bridge the gap between specialist functionality and total integration.
EBOOK:
EMM products can contain a variety of features - for mobile device management, mobile app management, mobile content management and more. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.
EBOOK:
SAP upgrades are a perennial challenge - especially for organizations with many instances or customizations. The struggling economy has also made it all the more difficult to make a case for a technical SAP ERP upgrade. But maintaining upgrade best practices and avoiding mistakes can help avoid costly downtime and issues during upgrade projects.
WHITE PAPER:
This white paper provides an introduction to the EMC Isilon OneFS operating system, the foundation of the Isilon scale-out storage platform. In this paper, you'll learn about the benefits of storage scaling and gain an overview of the architecture of this platform.
EBOOK:
Data integration software is now much more than just ETL tools - it encompasses a wide range of platforms and technologies supporting real-time integration as well as traditional batch-oriented approaches. In this e-book, learn about the trends and emerging best practices that are shaping the data integration process at leading-edge organizations.
EZINE:
In this week’s Computer Weekly, we examine exclusive research into the investment priorities of UK IT decision-makers, which shows virtualisation, Windows 7 and security as the top areas for spending this year. We analyse the changing nature of database architecture; and the BBC’s Chief Technology Officer talks about IT plans for the broadcaster.
