CIR White Papers

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CIR White Papers (View All Report Types)

Communicate, Communicate, Communicate sponsored by Global Knowledge WHITE PAPER: This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform. Posted: 25 Oct 2013 \| Published: 25 Oct 2013 TOPICS: Communications Systems \| Content Management \| Corporate Governance \| Enterprise Content Management \| Financial Applications Software

The Convergence of Enterprise Telecom Services: BlackBerry Mobile Voice System on the Aruba Networks Wireless LAN Infrastructure sponsored by Aruba Networks WHITE PAPER: Learn about the benefits that fixed-mobile convergence (FMC) and unified communications (UC) offer for both remote and mobile employees and for the corporate IT group, and solutions available to help implement these technologies. Posted: 01 Dec 2010 \| Published: 01 Dec 2010 TOPICS: Communications Systems \| Enterprise Computing \| Mobile Device Management \| Mobile Workers \| Wireless Computing \| Wireless Networks \| WLAN \| WLAN Hardware

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT sponsored by Mitel Networks Limited WHITE PAPER: Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT. Posted: 20 Mar 2018 \| Published: 20 Mar 2018 TOPICS: Collaboration \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems

The Proven Financial Benefits of SIP Trunk Consolidation sponsored by Siemens Enterprise Communications WHITE PAPER: In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution. Posted: 22 Sep 2010 \| Published: 22 Sep 2010 TOPICS: CIOs \| Communications Networks \| Communications Systems \| Cost Benefit Analysis \| ROI \| SIP

The Future of IT: A Customer First Approach sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs. Posted: 17 Feb 2014 \| Published: 13 Feb 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems

Outsourcing IT Projects: 12 Success Factors to Consider sponsored by Rackspace Technology WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud. Posted: 10 Nov 2014 \| Published: 10 Nov 2014 TOPICS: Cloud Computing \| Cloud Storage \| Cloud Storage Services \| IT Industry \| IT Management \| IT Outsourcing Services \| IT Systems \| Outsourcing \| Server Virtualization

The New World of IP Multicasting sponsored by Avaya WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting. Posted: 09 Sep 2013 \| Published: 30 Apr 2013 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Telephony \| Network Management \| Unified Messaging Systems

Tips for Choosing a Cloud Service Provider sponsored by IBM WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services. Posted: 05 Aug 2012 \| Published: 29 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Asset Management Software \| IT Infrastructure \| IT Management Services \| IT Services \| IT Systems

Gaining Cloud Fax Advantages with SAP Systems sponsored by Esker Inc. WHITE PAPER: Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality. Posted: 21 Dec 2010 \| Published: 21 Dec 2010 TOPICS: Cloud Computing \| Communications Software \| Communications Systems \| Fax Services \| Fax Software \| SAP (Product)