WHITE PAPER:
This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
WHITE PAPER:
Access this white paper to discover an operations management tool that can support your virtual and physical IT environment. This solution provides full physical/ virtual topology, virtual storage discover, easy integration with VMware, and more.
WHITE PAPER:
Agile techniques and SOA principles are necessary elements to successfully delivering business software in this environment but by themselves they’re not sufficient. This report highlights key features of tools that you should consider if you’re interested in delivering IT capabilities that integrate people, processes and systems in flexible ways.
WHITE PAPER:
Review this informative white paper to discover the importance of implementing a formal transformation program. Gain insight into 2 business transformation success stories, 9 reasons why you should work with an experienced transformation partner, a simple 5-phase business transformation program, and much more.
WHITE PAPER:
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
WHITE PAPER:
This crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe.
WHITE PAPER:
Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise.
WHITE PAPER:
Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
